How to add Contacts to active, paused or finished campaign

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  3. How to add Contacts to active, paused or finished campaign

With our recent update, we enabled the option to add new Contacts to your active, paused, or finished campaigns.

Here is how to do it 👇

Adding Contacts to active or paused campaign

Open the active or paused campaign if you want to add new Contacts.

 

Click on the edit campaign button to enter the campaign builder.

 

In the top right corner of the campaign builder, find the blue 'Switch to selected contacts' button, and then choose how you would like to add the new contacts - Add a single entry or Add multiple entries*.

*The 'Add multiple entries' will give you the option to upload a CSV UTF-8 file, an open-view Google Sheet, or add contacts manually in a textbox.

 

Please wait until the upload finishes.

 

❗ Important ❗ The new Contacts will be added to your active or paused campaign at the end of the contact list and emails will be scheduled for them according to your selected schedule.

Please don't make any other changes to the campaign. The sending of emails will automatically start for those contacts.

Adding Contacts to a Finished Campaign

Open the finished campaign you want to add the contacts to and follow the same steps as for the active or paused campaign.

❗ Important ❗ The campaign will be automatically activated for the new Contacts and emails will start sending for them according to your previously selected schedule for that campaign.

(This means that it'll follow any time blocks and time zone you've selected)

Please don't make any other changes to the campaign. The sending of emails will automatically start for those contacts and the status of the campaign should change from finished to active.


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